Employee Satisfaction

 Employee Satisfaction

One in five employees has had sex in the workplace, one in three has taken Class A drugs at work, and one in six admit to ‘constantly’ surfing the web on matters totally unrelated to work (Bolchover, D. 2005).

what is employee satisfaction...?

Employee satisfaction is a term that is used to describe if employees are happy and fulfilling their desires and needs at work. The crucial factor with employee satisfaction is that satisfied employees must do the job and make the contributions that the employer needs.

Employee satisfaction is a wider term that is used by the Human Capital industry to describe how satisfied or content employees are with elements like their jobs, their employee experience, and the organizations they work for. Employee satisfaction is one key metric that can help determine the overall pulse of an organization, which is why many organizations employ regular surveys to measure employee satisfaction and track satisfaction trends over time. A high satisfaction level shows that employees are happy with how their employer treats them (Bolchover, D. 2005).

why is employee satisfaction needed...?

There are many reasons employers should be concerned with the overall welfare and happiness of their team of employees. But the biggest one is that it influences the bottom line. Studies have shown a correlation between employee satisfaction and profitability. Essentially, if you’re looking to give your company’s finances a nudge in the right direction, then one of the best ways is to improve your staff’s happiness. It influences a company’s performance in many ways. A happy member of staff is a more productive member of staff, and they’ll also perform better. You know how you tend to go the extra mile for people that you like? It’s a bit like that. Perhaps the best way to gauge the importance of employee satisfaction is to look at what happens when it’s not present. An unhappy member of staff will be unlikely to put in the hard yards. They’ll also be more likely to leave in pursuit of another job. Companies usually overlook employee retention, but it can make a massive difference to company productivity. You’re far better off to have an established team of employees working together for years. Rather than to have a continually changing workforce because people are leaving (Wrlter, G. 2019).

                                                        Herzberg (1959)

How to improve employee satisfaction..!

                                                            (You Tube)

Offer a competitive salary

These days, it’s relatively easy for employees to do their research and find out if they could earn more working for your competitors. Don’t give them a reason to go looking! Make sure that employee compensation is competitive and that there’s a clear system in place for promotions so employees never have to wonder when their next pay increase may be on the horizon.

Ask for employees’ suggestions

This is also a good place to gauge how satisfied employees currently are with their work. There are plenty of tools and surveys available that can help you gather ideas from employees quickly and easily. While not every suggestion may be feasible, this approach will at least give your organization a better handle on what is promoting-or driving down-overall employee satisfaction.

Be transparent

Taking an employee survey will seem performative if employees don’t see any of their ideas being put into place.

Get creative with benefits

Employee benefits are an often-overlooked aspect of the compensation package that can make a big difference in job satisfaction. 

• Subsidized childcare or elder care
• Options to bring your child to work if your original childcare falls through
• Free credit counseling services
• Onsite yoga or meditation
• Paid time off for volunteering

Listen to employee concerns

Employees may have genuine concerns about the culture of your workplace, but they are unlikely to share them with management if they fear repercussions. Help employees feel more comfortable with voicing problems by making it clear that you’re not there to punish them (Brooks, A. 2021).

References...

Bolchover, D. (2005), the living dead.

Brooks, A. (2021), How to Improve Employee Satisfaction: Advice from HR Managers.

Wrlter, G. (2019), why employee satisfaction is important and how to improve it.